We are committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 and the Privacy & Electronic Communications (EC Directive) Regulations 2003.
When you visit our site to make a donation or sign up to any of our activities or online content, such as newsletters, competitions, or blog posts, or you telephone, email, write to or text Charity Right, or engage via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, bank account details to process donations and whether or not you are a tax payer so that we can claim Gift Aid.
By submitting your details, you enable us to raise funds and to provide you with the services, information, activities or online content you select.
We use the information that we collect from you to provide our services to you.
In addition to this we may use the information for one or more of the following purposes:
We will only contact you for marketing purposes where you have provided us with freely given consent to do so.
Please see below for information on how to change your communication preferences, including opting out of future marketing communications.
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
Please be assured that we will not, under any circumstances, share your data with anyone for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
We may need to share limited information with our service providers who help us to prepare and send you our communications or process your donations and other responses. However, we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. (We charge £10 for information requests and require you to prove your identity with two pieces of approved identification)
We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If at any time you wish to change how we communicate with you, or update the information we hold, then please click here or contact us via the following methods:
A cookie is a small text file made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server. Cookies are useful because they allow us to distinguish you from other users. They also let you navigate between pages efficiently, remember your preferences, and generally improve the user experience.
By using our website, our social media pages (such as Facebook, Twitter, YouTube and Instagram), subscribing to our newsletter and/or donating to us, you agree that, unless you have set your computer's browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.
The "Help" menu in the toolbar of most web browsers will tell you how to change your browser's cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
However, if you do so you may not be able to access all or parts of our sites.
Updated: 14 November 2017